Australia tests a new mobile application to facilitate its eVisitor system

As part of the preparations for the return of international travellers, the Australian government is innovating by testing a new mobile application dedicated to its system eVisitor. This system, inspired by the New Zealand model, aims to simplify and secure the process of entering Australia. Thanks to advanced technology, the application will be able to scan the area MRZ passports and carry out identity checks via a secure video selfieand promises a smoother experience for travellers.

The Australian government, as part of the preparations for the return of the international travellersis currently testing a new mobile application designed to simplify the eVisitor system. Scheduled to go live in December 2021, the app is designed to speed up and optimise the processing of visawhile guaranteeing rigorous verification of travellers' identities.

Technology inspired by New Zealand's NZeTA

This innovation is inspired by the NZeTA (New Zealand Electronic Travel Authority) system introduced by New Zealand. The Australian application proposes to scan the area where you are travelling. Machine Readable Zone (MRZ) in the passport or extract the data from the passport chip. In this way, traveller information can be retrieved quickly and securely. The aim is to streamline procedures for entering Australia while guaranteeing the legitimacy of visa applications.

A KYC verification approach

To strengthen data and process security, the application will also incorporate a method of Know Your Customer (KYC). This verification mechanism will take the form of a video selfie, to ensure that the person using the application corresponds to the person whose details appear on the passport. This identity check helps to reduce the risk of fraud and improve public confidence in the process.

Lessons to be learned from past experience

Despite the potential benefits of this new application, Australia still faces a number of challenges, particularly in terms of user experience. The NZeTA application received mixed reviews from internet users, who gave it an average score of 2 out of 5. Criticism focused mainly on problems of approximation when reading passports, an aspect that it would be wise to take into account when developing the Australian solution.

A necessary change for the travel industry

The current context requires constant adaptation of regulations relating to international travel. Businesses in the tourism and travel sector are particularly affected by fluctuations in the health situation. With this initiative, the Australian government hopes to revive a sector that has been in decline since the start of the COVID-19 pandemic. By facilitating the entry of international travellers via a high-performance, reliable application, Australia could regain its appeal and strengthen its image as a tourist destination.

Towards widespread adoption of mobile technology

The implementation of the eVisitor application is part of a wider trend towards the adoption of mobile technologies in the travel industry. Today's travellers are increasingly looking for digital solutions that enhance their experience while reducing waiting times at border crossings. By integrating innovative solutions into its visa system, Australia is positioning itself as a leading player in the evolution of global travel procedures.

Ultimately, the trial of this mobile application for the eVisitor system represents a pragmatic response to the needs of travellers and customs authorities. However, its effectiveness will depend on its ability to overcome technological obstacles and guarantee an optimal user experience. The future of international travel in Australia could rely heavily on this tool, reaffirming the importance of innovation within the industry.

Comparison of eVisitor and NZeTA input systems